Our Approach

Tell us your story so that we can take it to your customers

Listen

At CouchRetail we follow the basic approach of listening to you first before anything else. We want to understand your dream and your brand story to bring it to life. We do this through our defined constructive approach to address the fundamental questions all businesses should ask themselves.

  • Why? Why are we doing what we are doing?
  • What? What do you want to do? What is your end and ideal goal?
  • How? How would you like to convey your brand story to your customer? What is your dream?

With better understanding on the fundamentals of your business, we believe we can build beautiful relationships as well as websites which reflect your business goals.

Connect

With our team of 100 of which we have 20+ Magento Certified Developers we are able to develop the perfect feature rich website for your e-commerce business. Our customers call us Magento Experts and we make couch friendly experiences in the world of eCommerce.

Whether you require a template driven website or something more bespoke to you - our e-commerce architects help you build the right shop front to connect with your customers. We integrate any 3rd party tool into the website, iron out any creases and have your website looking not only great but providing your customer the best experience throughout.

Analyse

A unique service to our e-commerce customers to tap into and utilise the Big Data benefits around us. The challenges include capture, curation, storage, search, sharing, transfer, analyse and visualisation of the potential of high volume, variety and velocity of the data. Our data consultants with renowned industry experience from companies such as IBM and Mckinsey to help you not just to overcome these challenges but to take a holistic approach. To form the right data strategy and explore the power of data to open the world of new opportunities.

Convert

At the end of the day, what is the aim of the game? It is conversion and an impact on the bottom line.

We will ensure your store is up and running smoothly which is vital to the success of your e-commerce business. Our highly experienced team is on hand for you 24/7 and 365 days a week and we aim to resolve any issues as quickly and efficiently as possible.

The expert dedicated marketing team to work with you day in and day out as out to run campaigns, measure ROI and to ensure success at every level of your eCommerce business.

Reach us today for a friendly chat to help you achieve your goals!