Let’s face it, you are making an investment in your business whether it is a brand new website or facing challenges / improving your end customer’s e-commerce experience. It starts with an idea and requires multiple support levels & services throughout. From the very beginning, we ensure we focus on your end goals. Therefore, at CouchRetail we know we need to leverage our experience and work with our clients to help their ideas come to life.
At CouchRetail with our wealth of experience in eCommerce particularly in Magento our clients call us Magento Experts. We understand one size does not fit all and one platform may not be suitable for every company for multiple reasons. With our special bespoke approach, we follow the process of Listen, Connect, Analyse and Convert, which means we will help you choose the right platform, aware you with potential threats and open the world of opportunities for maximum conversion. Consultancy & Strategy to eCommerce is completely bespoke task, however some of the aspects includes the following:!
1. We get to know our clients
We value our clients and over the years many of our clients have become our friends. We believe a good friendly relationship means a long lasting relationship and one with happy clients.
2. What are you requirements?
We sit down with our client and understand their business and what their overriding goals and objectives are for their business both online and offline. We then based on these requirements and objectives aim to bring those objectives into reality.
3. Any existing problems?
Many of our client have existing Magento stores and some have moved to Magento from another platform. Before we carry out any work on a website we speak to our client about any problems they are having with the website or any limitations they are facing so we can eliminate these on the offset. We usually recommend a cold audit of the website checking for any bugs in the code, speed or performance issues and any other factors which may affect the smooth running of the website and ensure it is smooth sailing!
4. Agreed Specification?
Now that the requirements and objectives have been set out and decided and all expectations of the website have been understood we draw up a detailed specification from which the project is at Go!
Lets join hands to deliver an extra ordinary eCommerce experience